More people don't always solve process problems We had a rough stretch last spring. Inventory adjustments hitting four or five times a week, a variance rate sitting somewhere around 3.2% on our fast-moving slots, and every post-mortem landing on the same diagnosis: not enough bodies on the floor. We put in the hours. We hired a temp crew. We counted harder. The variances barely moved. It took a blunt conversation with one of our leads — someone who'd been counting that buildi

There's a category of product that has always made cycle counts awkward: the stuff that ships by weight but gets picked by piece. Bulk fasteners. Bagged components. Catch-weight meat or deli items. You need the piece count for the pick logic and the weight for the purchase order reconciliation, and they are two different numbers that both have to be right. Most teams handle this one of two ways. Either they count pieces and estimate weight using an average-unit figure that wa

Most warehouse scorecards die in a spreadsheet somewhere around Q1. Someone spent two weeks pulling data, got it into a nice format, shared it in the ops review — and then life happened. Pick volumes spiked, a carrier went sideways, and the scorecard became another tab nobody opens. That's not a data problem. That's a design problem. A scorecard is only useful if the people doing the work can read it, believe the numbers, and know what to do when one of those numbers goes red