Your KPI isn’t wrong. It’s missing context 98.7% cycle count accuracy. Looks great in the Monday meeting. Nobody asks follow-up questions, the slide moves on, and everyone feels good about the operation. Then a 3PL customer calls because their pick list showed 200 units of a SKU you physically cannot find, and suddenly that number means nothing. The accuracy figure was real. The counts were done, the math checked out. What it didn't tell you was that the 1.3% variance was con